Refund Policy

At Shar’s Medical Supplies, we provide a satisfactory shopping experience. To return merchandise purchased within the last 30 days, please log into your account, and view your order history or call customer service 317-652-6300. All returns must be unopened, not expired and in salable condition. You will be responsible for exchange shipping costs (if applicable) and a 15% restocking fee will be applied. You may exchange or recieve a store credit within 30 days for the cost of the product (excluding freight).Custom ordered items are non-returnable.To assist us in better serving you, we require that all returns be pre-arranged by calling 317-652-6300 or email

Important Updated Return Policy for Product Categories

As a provider of personal protective equipment (PPE), COVID-19 has
created an unusually high demand in masks, sanitizer, disposable
clothing, gloves, hazmat items, etc. Shars Medical Supplies is doing
as much as possible to help minimize the spread of COVID-19. To avoid
cross-contamination of returned merchandise, we are not accepting any
returns or cancellations until further notice. For the following
products, we are no longer accepting returns, and all sales are final:

Pulse oximeters
Hand sanitizer
Isolation gowns
Face shields
Sneeze Guards

Pricing Policy

Prices are subject to change without notice.
We reserve the right to discontinue products.